Privacy Policy

Effective Date: [July 1, 2025]

Welcome to Nagpuri! At Nagpuri, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, book heritage and cultural walks, tours, or any other experiences, or purchase souvenirs. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information: When you book a tour, sign up for our newsletter, or purchase souvenirs, we may collect the following personal information:

Name
Email Address
Phone Number
Payment Information
Address (for delivery of souvenirs)

Usage Data: We collect information about how you interact with our website, such as:

IP Address
Browser Type
Pages Visited
Time Spent on Pages
Referring Website

2. How We Use Your Information

We use your information to:

Process and confirm your bookings, purchases, and deliveries
Send you updates, newsletters, and promotional materials (you can opt out at any time)
Respond to your inquiries and provide customer support
Improve our services and website functionality
Comply with legal obligations and enforce our policies
Conduct internal analysis or surveys (only with consent)
Customize content based on your preferences
Maintain records and comply with legal obligations

3. How We Share Your Information

We may share your information with:

Service Providers: Third-party vendors who assist us with processing payments, delivering orders, or analyzing website usage.
Business Partners: Partners who offer products or services in conjunction with ours, with your consent.
Legal Authorities: When required by law or to protect our rights, safety, and property.
We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

4. Legal Basis for Processing

We process your personal data based on:

Your consent
Our contractual obligations to you (e.g., for bookings or deliveries)
Our legitimate interests in improving our services
Legal compliance requirements

5. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or misuse. However, no system is entirely secure, and we cannot guarantee complete protection.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tools to: 

Analyze traffic and user behavior 
Remember your preferences 
Personalize your browsing experienc

You can control or disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.

7. Your Rights

You have the right to:

Access, correct, or delete your personal information
Withdraw consent at any time (where applicable)
Object to or restrict processing under certain circumstances

To exercise any of these rights, please email us at: contact@nagpuri.org

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected — including any legal, accounting, or reporting obligations.

9. Third-Party Links

Our website may contain links to external sites (e.g., payment gateways or partner websites). We are not responsible for the content or privacy practices of those websites. We encourage you to review their privacy policies.

10. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected such data, we will promptly delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review it occasionally.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
 Nagpuri Plot No 26, Jairam Nagar, Panjri, Nagpur – 441108 
Email: contact@nagpuri.org 
Phone: +91 9405898251